How exactly to report fraudulence. Your skill

How exactly to report fraudulence. Your skill

Give us a call if:

  • You’ve destroyed your card or suspect it was taken
  • You’ve destroyed all of your safety details or think they are taken
  • You might think some other person could possibly make use of your security or card details

For fraudulence related inquiries, we are available Mon-Fri that is 8am-6pm 10am-4pm weekends. Outside of these hours you’ll back request a call via our automatic phone system. For debit card associated questions, our Card Services Team is present 24/7.

Once you have contacted us:

  • We will ask you to answer for several information you have got in regards to the loss or theft and will need you to report it to your authorities
  • As lost or stolen do not use it if you find your card after reporting it. Destroy your card instantly by cutting right through both the magnetic stripe and chip

As soon as you’ve inform us, it’s also advisable to report it to Action Fraud – the UK’s national fraudulence and cyber criminal activity reporting centre:

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Phishing is just a type that is common of fraudulence. Phishing e-mails are created to appear as if they’ve been from a genuine supply, but plan to take private information which you can use to get into your bank account.

Try not to respond to virtually any e-mail that asks for just about any information with regards to your internet banking sign in details. If you need any further information if you have received a suspicious email, do not respond and call us.

Our Contact Team is present from 8am-6pm Monday-Friday, and 10am-4pm on weekends for fraud-related enquiries just. Instead please e-mail us at from the subscribed current email address we hold it urgent in the subject line for you and mark.

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